Before leaving today — 2 September 2026
Install Microsoft Authenticator on your personal phone. Clarke Computer Services will help you add your work account later.
Install Microsoft Authenticator
On your phone, use Microsoft’s official download page. The app publisher must be Microsoft Corporation.
Download Microsoft Authenticator
- Allow notifications: they are needed to approve sign-ins.
- Camera access is needed later to scan the Microsoft QR code.
- Do not install Company Portal or enrol your phone in device management.
- Stop after installing the app. Clarke Computer Services will complete account setup with you.
Start Outlook tomorrow morning
- Close Outlook if it is already open, then start it again.
- At Choose Profile, open the list and select Exchange.
- Click OK.
Do not choose Outlook and do not delete either profile.
Optional: stop Outlook asking each time
- Select Exchange.
- Click Options >>.
- Tick Set as default profile.
- Untick Prompt for a profile to be used.
- Click OK.
